Some recent survey results don't surprise us. Here is what candidates are saying:
In a recent NZ survey, only 5% of candidates reported having an excellent recruitment experience and 80% of candidates have an average to poor recruitment experience.. this is obviously extremely disappointing for our industry and something that we here at Call Centre people are determined to change. We believe in treating people fairly. Ensuring that we feedback constructively and honestly and project an attitude that we do care and are working our best to assist ALL our candidates, that's probably why we came runners up in the Seek Annual Recruitment awards for 2008.
In that sames survey it was shown that 90%of staff make the decision to stay with their employer long-term within the first 6 months. Based on this, how important is the full on boarding process. At CallCentre People we work with our client companies to help them get it right. How much time have you put into your new employees making them feel welcome, training them, offering development and generally sticking to what you have agreed to through the interview process.
(Sources: OCG Candidate Survey 2009 and HRX)
Friday, September 11, 2009
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